A nurse manager wears a lot of hats. Not only are you the direct line from your nursing staff to the organization but also the first defense to upper management regarding concerns, questions, or activities on the floor that impact business. It’s often a fine balancing act between the two. Doing what’s right for your nursing staff and doing what’s right for the business end of healthcare don’t always feel like they’re aligned. So how can you use all your skills to fix a business problem without jeopardizing the hard work your nursing team is doing every day? Here are four tips to get you started.
Staffing and Training
Business problems and their solutions often stem right from the very beginning. Having a good staffing and training plan in place will help eliminate challenges with new nurses coming into your department. One of the best ways to do this is to create a relationship with a staffing agency that specializes in nurse and other medical placements.
Once you have the right staff in place, you also need to focus on training to ensure that everyone is on the same page. There should be an initial orientation, but you also need to provide continuous support throughout their careers.
Implementing Management Change
If upper management determines that a change needs to be made within operations, it’s your job as the nurse manager to implement this with your staff. Change is always hard and when people are used to a certain process, they often resist any new ideas.
Nurse managers can utilize a number of tactics to ensure that everyone is willing to accept the changes as set by upper management. This can include additional education and training along with motivational support.
Evaluating Performance Metrics
While the interaction between the nursing staff and upper management is the most critical component to your role as a nurse manager, you also need to have a mind for the data. You will be responsible for collecting, analyzing and reporting metrics to demonstrate your department’s performance.
This isn’t the only data that needs to be collected and analyzed. Budgeting is also a high priority for nurse managers, and tied very closely into performance overall. When you can’t demonstrate the need, you may not get the resources.
Motivating and Disciplining Staff
Of course, day-to-day, you’re also responsible to motivate and discipline your staff. Discipline is important. In a clinical environment, mistakes can literally be life or death so action needs to be taken immediately if problems are discovered.
But, that’s not all you need to do to keep your team on track. Positive reinforcement and motivation are equally as important and a culture of gratitude cuts down on the number of mistakes made within your department.
Work With a Top Healthcare Staffing Agency in Dallas
Are you looking for the best healthcare employees to help solve business problems at your healthcare facility? Contact CornerStone Medical today and learn how a top healthcare staffing agency in Dallas TX can help!