Hiring the best nurses and keeping them happy in your employment are two sides of the same coin. Do you know what can bring top talent into your healthcare facility and how to keep them there? Building strong relationships with nursing professionals in the Dallas area is a good, fresh start to the new year. How do you do that? Here are five tips to get you started.
1. Start from a place of honesty.
When you initiate any relationship with integrity, the relationship will start stronger and stay stronger. Be sure to remain honest with your team whether or not the subject is pleasant. But know that honesty doesn’t need to be mean or unkind. You can deliver difficult, honest messages with empathy as well.
2. Hone your communication skills.
This is why you will need to work on your communication skills. Not only do you need to have strong face-to-face communications but also work on your over-the-phone and written methods for communicating to others. You will need to communicate not only with your nurses but also patients, doctors, and the operations team.
3. Ask appropriate and helpful questions.
When you’re developing a relationship with top nursing talent, such as in an interview, it’s important for to you to be educated and knowledgeable in their specialty so that you are able to ask the right questions and avoid the wrong ones. Asking the most relevant and knowledgeable questions will show your nurse candidates that you are prepared and able to communicate with them on a clinical level. This is also a great way to build trust and your candidate pipeline.
4. Respond quickly to requests.
Part of your job as a manager is to be responsive to your team. This begins with the interviewing process to be sure to follow up with candidates in a timely manner and continues once nurses start working for you. Be sure to respond quickly to any requests and accommodate the things that will make your nurses’ jobs easier every day.
5. Don’t over promise and under deliver.
Many people will simply take direction and actively work to accomplish the task by the deadline. Other people will under promise and over deliver by indicating a project will take longer than it really will, which can position them as a hero. Either one is fine, though there are slippery slopes to consider. But what you don’t want to do as a nursing manager is over promise and under deliver. For instance, if your team wants specific shifts, don’t say you can do it when you really can’t. It will undermine any work you’ve done to establish trust with your nursing staff.
Work With a Top Nursing Staffing Agency in Dallas
Do you want to improve your relationship with your nursing staff? Contact the team at CornerStone Medical today to learn more!