Do you do exit interviews for your healthcare staff? When an employee gives notice, what’s your next step. Maybe they train a replacement, or you might have a party to celebrate them. You might have them turn in their badge and pick up their last paycheck. Organizations like yours may have a variety of policies… Read more »
This year, the flu season has a distinct new tone. Not only are we concerned about flu season itself, but most of us are bracing for a potential second wave of the novel coronavirus that causes COVID-19. In fact, in many places, cases are still rising, so we need to be specifically concerned about coinfections.… Read more »
Telehealth was already experiencing growth as an industry. But with the spread of the novel coronavirus, we’re seeing a lot more clinics and practices offering telehealth services. If you want to integrate telehealth into your facility, what are the best practices? Let’s take a closer look at the important aspects for you to consider. Have… Read more »
Did you know that adding a feature as simple as online appointment scheduling can increase patient satisfaction? If you’re not using online scheduling, there are some benefits you should know about using this technology. With the world changing rapidly due to COVID-19 along with the hyper-connected reality of our modern age, online scheduling is going… Read more »
Many patients believe the cost of care is fixed, but that’s not always the case. You can reduce the cost of care by collaborating with payers, such as insurance companies, to ease healthcare burden on the community. With the conversation around healthcare at a crossroads, it’s up to service providers and payers to consider the… Read more »
You know leadership is essential for your department. But sometimes, finding the right leader takes time. What happens when the role goes unfilled? Without leadership, you may be pulled in too many different directions for your team. Don’t allow a vacancy to lead to a void in your leadership. An interim nurse leader can add… Read more »
Whenever you’re onboarding new nurses on your team, you need to consider all the possible factors that will help them be successful. Has your office or department considered a mentoring program? These programs are highly successful and can give new nurses access to the knowledge and experience of their teammates. Here are a few reasons… Read more »
Even before COVID-19 put healthcare workers in the spotlight, burnout was an ongoing challenge in the medical industry. It’s a high-stress job that’s often thankless. We know the effects of employee burnout on our workers and departments, what are we doing about it? If you want to work on improving the employee experience and minimizing… Read more »
May is Mental Health Awareness Month. Did you know that nurses report a higher depression rate than many other professions? Nursing is a stressful job, so it’s up to nurse leaders to take action to keep their nursing staff healthy. We understand that stress is always going to be a part of the job, especially… Read more »
A nurse manager wears many hats but it can be a gratifying job. Just as in any other profession nursing can have it’s challenges, and without addressing it as a nurse manager, it can quickly spiral out of control. As a leader, addressing discrimination in nursing is vital to the facility. There are multiple situations… Read more »
